Grooming & Etiquette

Social Etiquette 

   
 

Etiquette is defined as "the law that governs manners or behaviour attitudes, which need retailing from time to time as social values keep changing.

Good manners are based on courtesy and consideration for the comfort and well being of others. One's behaviour and manners socially should consistently correspond with one's well groomed image. All the looks in the world will not compesate for inconsiderate or rude behaviour.

Etiquette also involves:

• Knowing people's customs and traditions and respecting them
• Practicing appropriate table manners 
• Observing certain behavior when amongst people
  
  

Greetings & Introduction

The old saying goes, "you get one chance to make a good impression" - that's why it's so important that when you first meet people you know how to behave when it comes to polite introduction.

As with many things today's more casual world, introduction are all too frequently ignored, mumbled over or stumbled through. There are simple rules to use as a guideline, but listening is as important as part of introductions as making them. When someone is being introduced to you, concentrate, if you don't catch the name, it's both acceptable and sensible to ask for it to be repeated. It is important to get the person's name right. You'll find it easier to remember a person's name if you use it once or twice in a concersation.


Pharases to use when introduction others.


                                             

Depending on the formality of the occasion, phrases can be chosen from those below on order of formality.

• I have the honour to present....
• May I introduce....
• I'd like you to meet....
• I don't believe you've met....
• This is....
• Do you know....

Pharases to use when being introduced or when introducing yourself.

• How do you do?
• Hello
• It is nice to meet you
• Glad to meet you

Your replies :

• How do yo do
• Nice to meet you

What makes a good introduction?

The rationale behind a good introduction is:

• To give each person the name of other and a "tag" of information or a conversational lea, that helps to initiate a conversation between people.
• To make sure that the person being introduced know whom they are meeting.
• To put people at ease and to create an air of immediate friendliness and warmth so that the conversation can flourish.

Who should be introduced to whom?

In today's business world, rank rather than gender is a deciding factor, in who is introduced first to whom, in situasions where you can't easily discern someone's social standing then below are some of the rules to apply.

• The younger person is introduced to the older person.
  E.g: "Mr. Aqil, I would like you to meet one of my students, nana."Conversational lead: "Nana has done wel in her SPM and has been accepted to do medicine next year in Moscow."
• The lowest ranking or most junior is introduced to the higher ranking or more senior person.E.g: "Puan Amira, I don't believe you have met my nephew, Alep."Conversational lead: "Alep is saying with us for a month"

Nurul Farahin Binti Rosli
PTM160118834