When to shake hands?
- You meet someone you for the first time
- You run into someone you know.
- You congratulate someone
- You enter an acquaintance's home or they enter or leave your house.
Don't shake hands when:

- The other person eating with their right hand.
- A person has his hands full and can't offer their hand
- The person you meet is higher ranking and doesn't offer their hand.
Group Introduction

When you introduce a guest of your colleague, the guest should be mentioned first.
eg : "Miss farah, Please meet the members of our committee"
eg : "Miss farah, Please meet the members of our committee"
If you introduce a new colleague to the meeting
eg : "Ladies and Gentlemen, this is Miss Azlin Shah who has joined the Company as Marketing Manager".
eg : "Ladies and Gentlemen, this is Miss Azlin Shah who has joined the Company as Marketing Manager".
When don't you introduce people?
- You usually not introduce people who you will not be able to spend at least a few minutes talking together.
- You pause briefly in a restaurant to greet an acquaintance seated at a table.
- In a elevator
Basic Rules for Introduction
- Know the protocol (age, gender, authority)
- Gain the attention of the individual, smile and great
- It is the ladies prerogative to extend her hand except in the business circle - ladies usually shake hands with the male counterpart
- Ladies need not stand up to shake hands when introduced at a social function. When involves business meetings or entertaining or when introduced to dignitaries or older people, the lady must stand to greet the person.
- Gentlemen should stand up when being introduced to other man or ladies except if he/she issubordinate.
- When intoducing someone, include a conversational lead, if necessary.
eg : "En. Mior hakimi, May I introduced Mr. Zulhaqim Naim. Mr Aiman, like you, is a keen golf player".
Nurul Diyana Salleh
PTM160118873
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